Direct sales up 100% for support-systems clients

Customer support that drives revenue, not costs

Qontaktly builds and runs AI powered customer support and custom business systems for medium and large companies. Faster replies, more direct sales, lower costs — proven with real businesses, ready for yours.

An example support conversation handled by a Qontaktly system. Guest: Hi! Any mountain-view suites free 12–15 March? And is airport pickup included? Qontaktly: Yes — two Panorama suites are open for those nights. Airport pickup is included on stays of three nights or more, so you're covered. Qontaktly: I can hold one now at 640 zł/night. That's 12% below the rate you'd pay on Booking.com. Guest: Perfect, let's do it. The reservation is confirmed as a direct booking in four seconds.

Trusted by

Proven in the real world

100%

lift in direct sales after rolling out our support systems, measured against the six months before launch.

What we do

Systems that pay for themselves

We design, build, and run the systems that move medium and large businesses forward; from customer support that sells to fully automated, AI powered operations.

Enterprise Customer Support Systems

AI powered support that replies in seconds across every channel, turning your support desk into a direct sales engine.

  • Direct sales up to 100% higher
  • Wait times cut from hours to seconds
  • Fewer cancellations, less buyer's remorse
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Custom AI Business Systems

Complete, AI powered and automated systems built around how your business actually runs, from operations to reporting.

  • Automated end to end workflows
  • Built and integrated for your stack
  • Designed, deployed, and supported by us
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How it works

Three steps, and you own the outcome

We find what support is costing you

A short audit of your channels, response times, and where enquiries are being lost to competitors or to silence.

We build it around your stack

The system is designed for how your business already runs and integrates with the tools you already use. Nothing gets ripped out.

We run it with you

Deployed, measured against the numbers agreed on the first call, and supported by the team that built it.

Client results

Who we build for, and what changed

Within six months our direct reservations climbed from 11% to over 25%, we saved more than $23,000 in commissions, and cancellations dropped by over 80% because instant replies removed buyer's remorse.

Boutique resort, a client of our support systems
11% → 25%+direct reservations in 6 months
$23,000+saved in booking commissions
80%+fewer cancellations

Our products

We build for clients. We also build for ourselves

Beyond the systems we build for businesses, the Omega group owns and operates a portfolio of software products across hospitality, travel, and media; proof we ship serious software at scale.

Built with

Find out what your support desk is really costing you

Thirty minutes with the team that would build it. We'll walk through your channels, the numbers we'd target, and exactly what we'd ship.

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