AI at the core, never bolted on top
The intelligence is designed into the system from the first sketch. Retrofitting a model onto an existing workflow gets you a demo; designing around it gets you an outcome.
Webuildthesystemsthatgrowyourbusiness
Qontaktly Poland is the Polish arm of Omega Technology Solutions Group, Inc. We design, build, and run AI powered customer support and custom business systems for medium and large companies. We also build and operate our own software products; the same engineering, proven at scale.
The short version
Businesses don't buy software. They buy results.
So that is what we build for: customer support that replies in seconds and sells while you sleep, and custom AI systems that automate the work no one should be doing by hand. Tried, tested, and measured by the numbers that matter.
3software products owned and operated
10client businesses across 6 countries
24/7systems running in production
How we work
Four things we don't compromise on
Measured by outcomes, not features
Direct sales, response times, cost saved. We agree the numbers on the first call and report against them, because a feature list has never closed a booking.
Built for how your business actually runs
We integrate with the channels, CRMs, booking engines and ERPs you already have. Nothing gets ripped out and nothing gets rebuilt for its own sake.
We deploy it and keep it running
The team that designs the system is the team that ships it and supports it. There is no handover to someone who was not in the room.
Who runs it
“We only ship systems we would run in our own businesses. That is not a slogan — three of them are our own businesses.”
Malik Iddrisu · Founder, CEO
Let's look at your numbers
Thirty minutes, no deck. We'll walk through where support and manual work are costing you sales, and what we would build.